Refund Policy


There is some important information you must read below for requesting a refund:

• If a product that you ordered was damaged or doesn't work properly, email us at and we will send you out a new product free of charge.

• If we sent you the wrong product, we will let you keep the wrong product and will mail your correct product out to you free of charge. 

• We do not accept returns of used skincare items due to health laws and regulations.

• Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to:
MiFacial Skincare
3333 Motor Ave 
Los Angeles, California  90017

You will be responsible for paying for your own shipping costs for returning your item. 

Once we have received your returned item, we will credit the same card you used to make your purchase.  Most credit and banking companies take 3 business days to process this request.

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